Birmingham Airport Bank Holiday warning as bosses say 'bear with us'

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Birmingham Airport has warned travellers to brace for "unfamiliar queueing areas" and a "very busy terminal" ahead of the Bank Holiday weekend. Solihull-based BHX is expecting more than 100,000 customers to transit through their doors over the long weekend.

The airport said they expect to see an increase of 24% on last year from Thursday May 2 to Tuesday May 7. Top destinations include Dublin, Palma, Amsterdam, Alicante and Dubai.

However with a record number of holidaymakers expected, Birmingham Airport has warned the terminal will be "very busy", and that due to the on-going security building works, customers will find themselves queuing in different areas with a large number of travellers.

READ MORE: The essential Birmingham Airport Express Lane guide as passengers told 'check'

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The airport is racing to meet its June deadline for its "state-of-the-art" security hall upgrade, which will bring in a number of rule changes like liquid allowances. However with part of BHX still a building site, travel chiefs have asked for patience from passengers, and advised that teams will be on hand to assist customers throughout their journey and help with any questions.

Al Titterington, terminal operations director of Birmingham Airport said: "It is an exciting time here at the airport as we build for our future and transition to our brand-new security area. The new area will have equipment that will ensure our customers experience a simpler and streamlined security process.

"The construction of our new security area has removed a significant area of space and that at times has been very challenging. We have worked closely with our contractors and operational teams to keep the airport operating but we know at times there have been instances where our service level has dropped below what we would aim to deliver. For those instances we apologise to our customers.

"We ask our customers to bear with us as we transition over to our new security area in which we have invested £60 million, part of a £300 million investment programme of works over the next decade."

BirminghamLive has run numerous articles on getting through security amidst the hall re-build. You can find our guide to using the Fast Track lane here, and the two things BHX chiefs urge you to check before you fly.

We have also heard first-hand experiences from passengers who missed their dream holiday after long wait times, and just how much the terminal project is costing, which you can catch up on here.